Sylvia Oken explained the Beverly Hills Hotel's reservation records, including how alias and incognito-name fields appeared in guest profiles. She also reviewed records connected to a profile identifying Sean Combs as the actual guest.
Sylvia Oken
Area director of sales and marketing at the Beverly Hills Hotel.
About
Sylvia Oken, the Beverly Hills Hotel's area director of sales and marketing, testified on Day 18 about the hotel's OPERA reservation system and its guest-profile fields, including aliases and incognito names.
Oken identified a profile under Phillip Pines as identifying Sean Combs as the actual guest. She explained that later aliases could appear on printed records for earlier stays, then reviewed reservation history and two folios. The court admitted the profile, reservation records, and folios.
On cross-examination, defense counsel established that aliases were common for entertainment clients and reviewed a January 2012 reservation record listing Phillip Pines and accompanying guests, including Cassie Ventura.
Key Points
Oken explained how the Beverly Hills Hotel's OPERA system records guest profiles, including aliases and incognito-name fields. [1]
She testified that a profile under Phillip Pines identified Sean Combs as the actual guest and reviewed reservation history and two folios. [1]
On cross-examination, she agreed that entertainment clients commonly book under aliases and confirmed details in a January 2012 record listing Phillip Pines and accompanying guests, including Cassie Ventura. [1]
Trial Record (2)
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